Let’s be careful out there. It can be tough out in the social media streets, where trolls are lurking around every corner. But as you likely know, some sites are worse than others. Why is that? Lack of policing, according to this week’s infographic from WhoIsHostingThis, which notes that demand for professional content moderators has skyrocketed in recent years.
For obvious reasons, making users feel safe is a top priority at social media companies like Facebook—a task that consumes a whopping one-third of its workforce!
Our pick takes a fascinating look at how Facebook deals with the dark side of social media, from the massive number of moderators it employs worldwide to the types of content that get moderated to the inner workings of its reporting process.
For more details, see Moderating Facebook: The Dark Side of Social Networking.
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Posted by: Margot Knorr Mancini